Privacy policy

This Privacy Policy describes how Mica Denim (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit, create an account, contact us, or make a purchase from mica-denim.com.

Contact

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:

Email: info@mica-denim.com

Mailing Address: 2214 Tyler Ave, South El Monte, CA 91733, United States

Personal Information We Collect

We collect information that helps us operate our wholesale website, process orders, provide customer support, and improve our services.

Device and Website Information

When you visit our website, we may automatically collect information such as your browser type, IP address, time zone, device information, pages viewed, products viewed, search terms, referral information, and how you interact with the Site.

Account and Order Information

When you create an account, place an order, or contact us, we may collect your name, company name, billing address, shipping address, email address, phone number, order details, payment status, and related business information needed to process your order.

Customer Support Information

When you contact us, we may collect your name, company name, email address, phone number, order number, inquiry type, message details, and any information you choose to provide.

How We Use Your Information

We use your personal information to:

• Process and fulfill wholesale orders
• Manage customer accounts and account approvals
• Communicate about orders, pre-orders, shipping, payments, and account issues
• Provide customer support
• Improve our website, products, and customer experience
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal, tax, accounting, and regulatory obligations
• Send marketing communications if you have opted in or where otherwise permitted by law

Sharing Personal Information

We share personal information with service providers that help us operate our business, including website hosting, payment processing, order management, shipping, fulfillment, analytics, marketing, fraud prevention, and customer support.

Our store is powered by Shopify. Shopify processes personal information to help us operate our online store and provide checkout, payment, account, and order services. You can learn more about how Shopify handles personal information in Shopify’s Privacy Policy.

We may also share information if required to comply with applicable laws, respond to lawful requests, protect our rights, prevent fraud, or enforce our policies.

Payments

Payment information is processed through Shopify and/or approved payment providers. We do not store full credit card numbers on our own systems.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to keep the site functioning, remember preferences, support checkout, improve site performance, analyze traffic, and help us understand how customers use the website.

You can control cookies through your browser settings. Blocking cookies may affect website functionality, including login, cart, checkout, and account features.

Marketing and Analytics

We may use analytics and marketing tools to understand website performance, improve our customer experience, and provide relevant marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Data Retention

We keep personal information for as long as needed to provide services, process orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or request information about the personal information we collect and use. California residents may also have rights under California privacy laws, including the right to know, delete, opt out of certain sharing or sale of personal information, and not be discriminated against for exercising privacy rights.

To submit a privacy request, please contact us at info@mica-denim.com. We may need to verify your identity before completing your request.

Do Not Sell or Share My Personal Information

We do not sell personal information for money. Some privacy laws may define certain advertising or analytics activities as “sharing” or “selling.” If applicable, you may manage privacy preferences through the privacy controls, cookie banner, or opt-out tools provided on our website.

Minors

Our website is intended for business and wholesale use and is not directed to children. We do not knowingly collect personal information from children under 13.

Security

We take reasonable steps to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. Updates will be posted on this page.

Last Updated

May 2026